GDPR Compliance

Although Fortix Energy Pty Ltd is an Australian company, we are committed to protecting the privacy of all individuals, including those residing in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) when processing personal data of EEA residents.

Data Controller

For the purposes of GDPR, Fortix Energy Pty Ltd acts as the data controller for personal information collected through our website and services.

Contact details:
Fortix Energy Pty Ltd
Level 4, 127 Creek Street
Brisbane QLD 4000, Australia
Email: [email protected]

Legal Basis for Processing

We process personal data of EEA residents under the following legal bases:

• Consent: Where you have given explicit consent for specific processing activities, such as marketing communications
• Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights
• Legal Obligation: Where processing is necessary to comply with applicable laws

Your GDPR Rights

If you are an EEA resident, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you, along with information about how we process it.

Right to Rectification

You have the right to request correction of any inaccurate personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction

You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or where we rely on legitimate interests as our legal basis.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

International Data Transfers

As an Australian company, data may be transferred to and processed in Australia. When transferring personal data from the EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Assessment of the data protection laws in the destination country
• Implementation of supplementary technical and organisational measures where necessary

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods vary based on the type of data and processing purpose.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by a further two months, in which case we will inform you of the extension and reasons for it.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your residence or place of work.

Updates to This Notice

We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.